Refund Policy for PayPilot.me
Last Updated: 15 Nov 2025
1. Overview
This Refund Policy outlines the terms and conditions for refunds related to PayPilot.me's services. We strive to ensure complete customer satisfaction while maintaining fair business practices.
2. Eligible Plans
Our refund policy applies to the following plans:
- Demo Plan ($5)
- Annual Pass ($20)
- Lifetime Pass ($45)
3. Refund Eligibility
3.1 Demo Plan
- Eligible for a full refund within 24 hours of purchase
- Must not have generated more than 3 comparisons
- Refund requests must be submitted via email to [email protected]
3.2 Annual Pass
- Eligible for a full refund within 7 days of purchase
- Must not have generated more than 10 comparisons
- Pro-rated refunds are not available after the 7-day period
3.3 Lifetime Pass
- Eligible for a full refund within 14 days of purchase
- Must not have generated more than 20 comparisons
- No refunds available after the 14-day period
4. Non-Refundable Circumstances
Refunds will not be issued if:
- The refund period has expired
- Usage limits specified above have been exceeded
- Account has been suspended due to Terms of Service violations
- Service has been used for commercial purposes beyond intended scope
5. Refund Process
To request a refund:
- Email [email protected] with subject line "Refund Request"
- Include your account email and purchase date
- Provide reason for refund request
- Include transaction ID or proof of purchase
6. Processing Time
- Refund requests are typically processed within 3-5 business days
- Approved refunds will be credited to the original payment method
- Processing times may vary depending on payment provider
7. Exceptions
We reserve the right to make exceptions to this policy on a case-by-case basis. Special circumstances will be reviewed by our support team.
8. Chargebacks
- Please contact us before initiating a chargeback
- Unauthorized chargebacks may result in account termination
- Service access will be immediately suspended upon chargeback initiation
9. Service Cancellation
Requesting a refund will result in:
- Immediate service termination
- Removal of access to all premium features
- Deletion of associated comparison history
10. Contact Information
For refund-related queries:
11. Policy Updates
We reserve the right to modify this refund policy at any time. Users will be notified of any changes through our website or email.
This refund policy is part of our Terms of Service and is subject to all applicable laws and regulations in India.
By purchasing any plan on PayPilot.me, you acknowledge that you have read, understood, and agree to this refund policy.